Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They are widely used to make websites work more efficiently and to provide information to website owners.

Similar technologies include:

• Web beacons and pixels
• Local storage objects
• Session storage
• Server logs

2. Types of Cookies We Use

We use different types of cookies for various purposes:

Necessary Cookies

These cookies are essential for the website to function properly. They include:

• Session management cookies
• Security cookies
• Cookie consent preferences
• Load balancing cookies

These cookies cannot be disabled as they are necessary for the website to work.

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website:

• Google Analytics cookies (_ga, _ga_*, _gid)
• Page view tracking
• User behavior analytics
• Error tracking and debugging

These cookies collect information in an anonymous form.

Functional Cookies

These cookies enhance the functionality of our website:

• Language preferences
• Font size preferences
• Form data retention
• User interface preferences

Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements:

• Remarketing pixels
• Social media tracking
• Conversion tracking
• Interest-based advertising

3. How We Use Cookies

We use cookies for the following purposes:

• Authentication: To remember your login status
• Preferences: To remember your settings and preferences
• Security: To protect against fraud and abuse
• Analytics: To understand how our website is used
• Performance: To improve website speed and functionality
• Marketing: To show relevant advertisements

4. Third-Party Cookies

Some cookies are set by third-party services that appear on our pages:

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics sets cookies including:

• _ga: Distinguishes users
• _ga_*: Contains campaign information
• _gid: Distinguishes users

You can learn more about Google Analytics cookies at Google's Cookie Usage page.

Social Media Platforms

Our website may include social media buttons and widgets that set cookies:

• Facebook pixel and cookies
• Twitter tracking cookies
• LinkedIn insight tags
• Instagram cookies

5. Cookie Duration

Cookies have different lifespans:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain until they expire or are deleted
• Necessary cookies: Typically session-based
• Analytics cookies: Usually expire after 2 years
• Marketing cookies: May persist for up to 1 year

6. Managing Your Cookie Preferences

You have several options to manage cookies:

Our Cookie Banner

When you first visit our website, you'll see a cookie banner with options to:

• Accept all cookies
• Accept only necessary cookies
• Customize your preferences

You can change your preferences at any time by clicking the "Cookie Settings" link in our footer.

Browser Settings

You can also manage cookies through your browser settings:

• Chrome: Settings > Privacy and Security > Cookies
• Firefox: Options > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Privacy > Cookies

Third-Party Opt-Out

You can opt out of specific third-party cookies:

• Google Analytics: Google Analytics Opt-out
• Facebook: Facebook Ad Preferences
• General opt-out: Your Online Choices

7. Impact of Disabling Cookies

Disabling cookies may affect your experience on our website:

• Some features may not work properly
• You may need to re-enter information
• Personalized content may not be available
• Analytics data may be inaccurate
• You may see less relevant advertisements

8. Cookies and Personal Data

Some cookies may contain personal data. Our use of this data is governed by our Privacy Policy. We ensure that:

• Personal data in cookies is processed lawfully
• You have control over your data
• Data is kept secure and confidential
• Data is not kept longer than necessary
• You can request deletion of your data

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notifications for significant changes
• Requesting renewed consent where required

10. Contact Information

If you have any questions about our use of cookies, please contact us:

• Email: [email protected]
• Phone: +61 2 8123 4567
• Address: Suite 15, 42 Collins Street, Sydney, NSW 2000, Australia

11. Your Rights

Under Australian privacy law, you have the right to:

• Know what cookies are being used
• Understand how your data is processed
• Withdraw consent for non-essential cookies
• Request deletion of your data
• File a complaint with the privacy regulator